EXHIBITOR FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS
TPE began as Tobacco Plus Expo, the go-to annual trade expo featuring thousands of top-selling tobacco, vapor, and alternative products. Now known as Total Product Expo, TPE has expanded with new categories like gifts, snacks, and apparel to offer alongside the many other products the TPE show is known for.
Our exhibitors and attendees come from around the globe, bringing together products, deals, trends, and buying power.
With 3 BIG days of in-person buying, showing, and networking, the Total Product Expo is THE ultimate destination for the independent retailer. It’s where serious business gets done, and makes it fun.
TPE is a B2B show that’s not open to the public; you must be 21+ years of age to enter.
February 22-24, 2023
Las Vegas Convention Center
South Hall 3-4 – Upper level
3150 Paradise Road
Las Vegas, NV 89109
EXHIBITOR MOVE-IN
Monday, February 20, 2023
1:00PM – 6:00PM*
Tuesday, February 21, 2023
8:00AM – 6:00PM
Wednesday, February 22, 2023
8:00AM – 10:00AM**
* Only for islands 600 Sq. Ft. and larger
** Booth installation, final touches, and cleanup must be complete by 11:00AM.
EXHIBIT HOURS
Wednesday, February 22, 2023
12:00PM – 5:00PM (Media/Press 11:00AM)
Thursday, February 23, 2023
10:30AM – 5:00PM (Media/Press 9:30AM)
Friday, February 24, 2023
10:30AM – 4:00PM (Media/Press 9:30AM)
EXHIBITOR MOVE-OUT
Friday, Feb 24, 2023
4:00PM – 12:00AM
Saturday, Feb 25, 2023
8:00AM – 12:00PM
Smoking is allowed during show hours in the exhibit hall and on the show floor only. No smoking is allowed anywhere else in the building.
The TPE Industry Party happens on TPE’s opening night, kicking off the show with food, drinks, music, and fun. Your trade show badge is required for entrance to the party. Find more details about the party here.
EXHIBITOR PLANNING & RESOURCES
- Identification Sign w/Booth Number
- One (1) Ashtray (Tobacco Section Only)
- One (1) Wastebasket
- Pipe and Drape (Black in color)
- Priority Points (Learn More)
- Two (2) Exhibitor Badges per 10 x 10 / 100 Sq. Ft. of Booth Space
All booths must be carpeted or have flooring installed. No exposed concrete is permitted. If flooring is not in place by 8:00PM, the day prior to the show opening, carpet will be installed and directly billed to you by our General Contractor (Shepard Exposition Services).
- This policy is strictly enforced and will prohibit your ability to exhibit at TPE
- Aisle carpet is Red (Tobacco), Blue (Alternative & Vape), and Peacock (New Convenience Corner Area)
Back wall drape: Black
Side rail drape: Black
Create pre-show buzz and optimize your company’s promotional outreach (including a self-promotion program) with guidance, assets, and tips found in the TPE marketing tool kit coming soon.
And while at the TPE, you can elevate your brand’s presence and drive traffic with unique sponsorship opportunities for every budget. TPE Sponsorships do sell out, so make sure to secure yours quickly.
Please reach out to us on our contact us page.
Please refer to our TPE Rules & Regulations, which includes important details from TPE, IAEE, Shepard and the Las Vegas Convention Center.
Just log in to your online profile to make edits and updates as often as you’d like. The log in page can be found here:
TPE Exhibitor Profile – Portal
- Booth Information: Update info, add product categories, and increase the presence of your online profile.
- Manage Your Contacts: Be sure you’re receiving updates and up-to-date info from TPE by checking and updating your contacts.
- Products: Build buzz and help attendees find you by uploading pictures and descriptions of the products you will be showcasing at your booth.
As an exhibitor, you will receive a welcome email from TPE that includes the Exhibitor Portal link and your login credentials to access the Exhibitor Service Manual once it is available. An email with the link for the Online Exhibitor Service Manual will be available August 1, 2022.
The Exhibitor Service Manual includes important information exhibitors need, like:
- Details about the Nevada Tax License, a Certificate of Insurance, and general show info.
- Shepard’s Exposition Services (Audio Visual, Carpet, Cleaning, Furnishings, Labor, Signs, Booth Accessories)
- Exhibitor Appointed Contractors (EAC)
- Shipping & Material Handling (Shipping Labels, Cart Load Service, Material Handling and Delivery Details)
- Facility Info & Order Forms (Electric & other Utilities, Sampling, Internet, Phone orders)
- Additional Services (Lead Retrieval, Vehicles, Floral, etc.)
- And much more!
The Exhibitor Service Manual (ESM) provides important show-related information, deadlines, products, and services. The ESM is generated by our General Contractor (Shepard Exposition Services) and provides the rules and regulations for the venue as well as on/around the show floor.
The ESM includes the details of move-in / move-out time and methods, material handling services, advanced warehouse, show site marshalling yard, labor information, electrical services, catering and more.
The ESM should be accessed via your TPE Exhibitor Portal. Upon securing a booth, exhibitors receive a welcome email from A2Z which includes a link and login credentials to the Portal and the ESM is one of the tiles within this portal.
Drayage, or material handling, is the unloading and delivery of exhibitor freight to individual booths. This is handled by Shepard Exposition Services. The service may also include storage of empty crates and boxes, re-delivery of crates and boxes after the show’s close, and transportation back to the loading dock for shipping to the next destination.
Please reach out to us on our contact us page.
BADGES & REGISTRATION
Each Booth Space includes two (2) exhibitor badges per 10 x 10 / 100 Sq. Ft. of booth space.
- Additional badges can be purchased for $25.00 per badge
- Complimentary and purchased badges should be ordered through the TPE Exhibitor Portal
- A badge is required to enter the exhibit hall and the Industry Night Party (no exceptions)
Please note: Exhibitors are liable for anyone they register as booth personnel under their company
Once you are a confirmed exhibitor, you will receive a welcome email with a link to the TPE Exhibitor Portal. Once in the portal, you can register and/or purchase additional Exhibitor badges.
Registered booth personal should include:
- The exhibiting company’s staff and sales team in attendance
- Exhibit Personnel including spokesmodels, entertainers, etc.
Good news! We will provide free TPE badges to your customers if they use your booth number when they register. They can register for free using your booth number here.*
For safety, security, and insurance liability reasons, Exhibitors are not allowed to use booth personnel badges for their customers or clients (or other retailers or buyers) attending the TPE show. The TPE show will audit Exhibitor booth personnel rosters, and unauthorized registration credentials will be cancelled.
*Use of a Promotional Code / Booth Number expires February 17, 2023.
We know things come up, so we do have a cancellation policy. All TPE Show cancellation requests much be submitted in writing to us on our contact us page.
Depending on timing received, written cancellation requests may receive:
- On/before February 14, 2023 – Full refund, minus an administrative fee equal to 15% of the amount paid for registration. This will be credited back to the original payment method.
- After February 15, 2023- TPE management will review refund requests to determine full, partial, or no refund depending on circumstances presented.
Exhibitor staff badges can be substituted or transferred to another person within your company. We will NOT offer refunds for No-Shows.
To help identify attendees versus exhibitors, the badge type and lanyard colors are listed below:
| BADGE TYPE | LANYARD COLOR |
|---|---|
| Attendee, Non-Exhibiting Supplier, Speaker, Press | Orange |
| Exhibitor | Black |
GOT A QUESTION?
Important Details
An Exhibitor or their Exhibitor Appointed Contractor (EAC) that arrives after the official move-in hours is not allowed to enter the building/exhibit hall until the following morning.
An Exhibitor or EAC that is already inside the exhibit hall working prior to the end of the posted move-in hours may remain to finish their work until it is time to clear the hall at 10:00PM PST.
For security reasons, once you leave the hall after posted times, you cannot re-enter until the following morning.